Privacy Policy

Last updated: April 7, 2026.

BSB007 (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal data when you visit and use our website bsb007-australia.co (“the Site”), including any related services, promotions, or customer support interactions.

We handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable to users visiting from the European Union or United Kingdom, the General Data Protection Regulation (GDPR) and the UK GDPR.

By using our Site, registering an account, or engaging with our services, you agree to the practices described in this Privacy Policy.

1. Who We Are

BSB007 operates a licensed online entertainment platform offering casino and sports betting opportunities to Australian punters. We provide a wide range of gaming content, including pokies, live dealer games, and betting options across AFL, NRL, and horse racing events such as the Melbourne Cup.

We are dedicated to maintaining transparent and responsible data practices. If you have any questions about this Privacy Policy or wish to contact our Data Protection team, please email [email protected].

2. Information We Collect

We collect personal and non-personal information to deliver and improve our services. The information we collect includes:

a. Information You Provide

When you register or interact with us, we may collect:

Full name and date of birth (for identity verification).
Residential address and contact details (email and phone).
Payment information (for deposits and withdrawals).
Account credentials (username and password).
Communication preferences and support.
Verification documents (e.g, driver’s licence, passport, proof of address).
Marketing and bonus preferences (e.g, opt-ins for promotions).

b. Information We Collect Automatically

When you use our Site or mobile version, we automatically collect:

IP address and geolocation data.
Device information (browser type, operating system, screen resolution).
Log data (time of access, pages visited, clicks).
Session data and cookies (for performance and analytics).

c. Information from Third Parties

We may receive data from:

Payment service providers (POLi, PayID, BPAY, Neosurf, Visa/Mastercard, cryptocurrency gateways).
Identity verification.
Marketing partners and affiliate.
Gambling regulators or compliance agencies (if applicable).

We use this combined information to comply with legal and security requirements, prevent fraud, and personalise your experience.

3. Purpose of Data Collection

We only collect and use personal information for legitimate purposes, including:

Creating and managing your BSB007.
Processing deposits, withdrawals, and.
Providing access to games and betting.
Offering customer support and resolving.
Preventing fraud, identity theft, and money.
Meeting regulatory and responsible gambling.
Sending service updates, promotional offers, and loyalty.
Conducting analytics, performance tracking, and system.

We may also use aggregated or anonymised data for research and statistical reporting, ensuring individuals cannot be identified.

4. Legal Basis for Processing

For users covered by the GDPR or UK GDPR, our legal bases for processing include:

Performance of contract: To deliver services to you.
Legal obligation: To comply with applicable law, such as anti-money laundering requirements.
Legitimate interests: To improve our Site and services, protect against misuse, and maintain a safe gaming environment.
Consent: For marketing communications, cookies, and promotional preferences, where you have explicitly consented.

5. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and deliver relevant content.

Types of cookies include:

Essential cookies: Required for login, navigation, and payment security.
Performance cookies: Measure website usage and identify areas for improvement.
Functional cookies: Remember user preferences and site settings.
Marketing cookies: Track interaction with advertisements or promotional campaigns.

You can manage or disable cookies through your browser settings. However, certain Site functions may not operate properly if cookies are disabled.

6. Payment Processing and Verification

We process payments in Australian Dollars (AUD) via trusted payment providers such as POLi, PayID, BPAY, Neosurf, Visa, Mastercard, and cryptocurrency solutions. Your payment data is transmitted securely using encryption and never stored directly on our servers beyond what is necessary for transaction verification and regulatory compliance.

To safeguard our platform from fraudulent activity, we may verify your identity through third-party services and record transactional details as required by Australian law and the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).

7. Disclosure of Information

We may share your information with:

Regulatory or law enforcement agencies (e.g, ACMA or anti-fraud units).
Payment providers and.
Identity verification.
Marketing or analytics.
Technology and customer support.
Legal, compliance, and auditing.

Whenever we share your data, we ensure that appropriate confidentiality, contractual, and technical safeguards are in place.

We will never sell your personal information to third parties.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide our services and maintain your.
Resolve disputes and enforce our.
Meet legal, tax, and anti-money laundering.
Support internal analytics and fraud.

Once retention periods expire, your data is securely deleted or anonymised.

9. International Data Transfers

As a global platform, we may transfer data to secure servers or partners located outside Australia. When doing so, we comply with the cross-border transfer principles of the Australian Privacy Principles and, where applicable, GDPR standards.

Transfers occur only to jurisdictions that provide adequate data protection or where binding agreements ensure equivalent safeguards.

10. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of your data.
Correction: Update inaccurate or incomplete details.
Deletion: Request removal of your data, subject to legal retention limits.
Restriction: Limit how we process your information.
Data portability: Receive data in a transferable format.
Objection: Withdraw consent to marketing or specific data processing.

To exercise these rights, contact us at [email protected]. We may request identity verification to process your request.

11. Responsible Gambling and Data Use

BSB007 promotes responsible gaming in line with Australian standards. We may use certain data (such as betting behaviour or deposit frequency) to identify problem gambling patterns and provide appropriate support.

You can access help through Gambling Help Online or call 1800 858 858 any time for free, confidential assistance.

Players may also self-exclude or set deposit and session limits via their account settings.

12. Marketing Communications

With your consent, we may send marketing messages about bonuses, free spins, or pokies offers. You can opt out at any time via:

The unsubscribe link included in marketing emails, or.
By contacting [email protected].

Even after opting out, you may still receive essential account or transactional emails.

13. Data Security

We use technical and organisational safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our measures include:

SSL encryption for all data.
Firewalls and secure server.
Access control and authentication.
Regular backups and system.
Staff training in data protection and security.

Although no online service is completely secure, we continually update our systems to meet industry best practices.

14. Minors and Eligibility

BSB007 is strictly for individuals aged 18 years or over. We do not knowingly collect or retain information from anyone under 18. If we discover that we have collected information from a minor, we will take immediate steps to delete it.

Parents or guardians who believe a minor has accessed our Site should contact us for prompt resolution.

15. Third-Party Links and Services

The Site may contain links to third-party websites, games, or payment services. We are not responsible for the privacy practices or content of such third parties. Please review their Privacy Policies before sharing any personal data or completing transactions.

16. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal updates, operational adjustments, or new services. The latest version will always be posted on the Site with an updated “Last updated” date.

Significant changes will be communicated via email or site notification. Continued use of our platform after such updates indicates acceptance of the revised Policy.

17. Contact Us

If you have any questions, comments, or complaints regarding this Privacy Policy or your data privacy rights, please contact our Privacy Officer:

Email: [email protected].

Business Hours: 9:00 a.m. – 6:00 p.m. AEST, Monday to.

Address: (Provided upon official request).

If you are unsatisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC) through their official website or by calling 1300 363 992.

18. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of the Commonwealth of Australia. Any disputes will be subject to the exclusive jurisdiction of Australian courts.

BSB007 is committed to maintaining transparency, trust, and integrity in all our dealings. We appreciate you choosing to have a punt with us and assure you that your privacy and security are always top priorities.

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