Terms & Conditions
1. Introduction
Welcome to BSB007 (the “Website,” “we,” “our,” or “us”), operated for entertainment and online wagering purposes for users in Australia. These Terms and Conditions (“Terms”) govern your use of the Website, including any gaming, betting, and promotional services provided through bsb007-australia.co (“BSB007 Platform”). By creating an account, making a deposit, or participating in any pokies, betting markets, or promotions, you confirm that you have read, understood, and agree to be bound by these Terms.
BSB007 is committed to operating in compliance with Australian law and the regulations of the Australian Communications and Media Authority (“ACMA”). Please review these Terms carefully before proceeding. If you do not agree with any part of these Terms, do not use the Website.
These Terms constitute a binding agreement between you and BSB007. We reserve the right to modify, update, or replace these Terms at any time, and any changes will be effective immediately upon posting. Continued use of the Website following such changes constitutes acceptance of the updated Terms.
2. Eligibility
To register and participate in games or betting activities on BSB007, you must meet the following conditions:
- You are at least 18 years old.
- You are physically located in Australia and using an Australian residential address during registration.
- You are not self-excluded or banned from gambling activities under relevant Australian state laws or self-exclusion registers.
- You are acting on your own behalf and not for any third party or syndicate.
- You understand that gambling carries financial risk and agree to use the platform responsibly.
We reserve the right to verify your identity, age, location, and eligibility prior to allowing you to place bets or withdraw funds. Failure to provide accurate information or documents upon request may result in suspension or termination of your account.
Residents of jurisdictions where online wagering is prohibited may not access or use the Website. It is your responsibility to confirm that online gambling is legal in your region before participating.
3. Account Registration
To access the full range of services available on BSB007, you must create an account.
During registration, you must provide truthful and complete information, including your full legal name, date of birth, address, valid email, and payment details. You agree to keep this information accurate and up to date at all times.
Each user may only open one account. Multiple or duplicate accounts (including accounts opened using false names, alternate emails, or shared payment details) are prohibited and will be closed immediately. Any bets or bonuses linked to duplicate accounts may be voided.
Your account credentials, including username and password, must remain confidential. You are responsible for all activity conducted under your account. If you suspect unauthorized access, please contact us immediately at [email protected].
4. Account Verification (KYC)
In accordance with Australian Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) laws, BSB007 conducts mandatory identity verification and ongoing monitoring for all customers.
You may be requested to provide one or more of the following documents:
- Government-issued photo ID (passport, driver’s licence, or proof of age card).
- Recent utility bill or bank statement confirming your residential.
- Source of funds or source of wealth documentation (in cases of large or irregular deposits).
Failure to complete verification within the time frame specified will result in account restrictions, including limits on deposits, withdrawals, and gaming activity.
All documents are processed securely and in compliance with the Privacy Act 1988 (Cth).
5. Deposits and Withdrawals
Deposits can be made in Australian dollars (AUD) using the following payment methods:
- PayID (instant processing).
- POLi.
- BPAY.
- Neosurf prepaid.
- Visa and.
- Cryptocurrency (where supported).
The minimum deposit amount will be stated on the deposit page. Funds are typically available immediately via instant banking options like PayID or POLi.
Withdrawals must be made using the same payment method used for deposit, where practical. Verification of identity and payment details may be required prior to approving a withdrawal.
Withdrawal requests are generally processed within 24–48 hours. Timelines may vary based on payment provider processing times. BSB007 does not charge internal withdrawal fees, but third-party banking or blockchain charges may apply.
We reserve the right to delay or withhold withdrawals pending review of account activity, verification compliance, or responsible gambling considerations.
6. Currency
All transactions on BSB007 are made in Australian dollars (AUD). Any currency conversions performed by your financial institution are outside our control, and exchange rates or conversion fees may apply.
Balances displayed within your account represent funds available for wagering in AUD.
7. Use of the Platform
By using the Website, you agree:
- To use the platform solely for lawful gambling and entertainment purposes.
- Not to manipulate, cheat, or exploit software or system vulnerabilities.
- Not to use automated tools, bots, or scripts for betting or gameplay.
- Not to share your login credentials or account access with others.
- Not to engage in suspicious or fraudulent activity, such as chargebacks, multiple accounts, or money laundering.
We actively monitor system integrity and may suspend or close accounts found to be in breach of these usage conditions.
8. Bonuses and Promotions
BSB007 may offer various bonuses and promotions, including welcome offers, free spins on pokies, cashback deals, and loyalty rewards. Bonus terms are described in each offer’s specific rules, which form part of these Terms.
All bonuses are subject to wagering requirements, game weighting, and expiry conditions. Common examples include:
- Welcome Bonus: Available to new punters upon first deposit.
- Free Spins: Applied to selected pokies, with winnings subject to wagering.
- No-Deposit Bonus: Must be wagered within a set timeframe before withdrawal.
You may only claim one promotional offer at a time unless otherwise stated. Abuse or manipulation of promotional offers (e.g, multiple accounts or bonus stacking) will result in forfeiture of bonus funds and potential account closure.
We reserve the right to amend or withdraw any promotion at our discretion, including retroactive removal of bonus funds where breach or misuse is detected.
9. Responsible Gambling
BSB007 promotes a safe and responsible gambling environment. Gambling should be seen as a form of entertainment, not a means to earn income. Always gamble within your limits.
We offer the following responsible gambling tools:
- Deposit and loss.
- Time-out and self-exclusion.
- Reality check reminders during long.
- Access to activity.
If gambling stops being fun or starts to impact your well-being, we encourage you to reach out for help. Support is available through Gambling Help Online via live chat or by phone at 1800 858 858 (available 24/7 across Australia).
Users may also self-exclude from BSB007 by contacting us at [email protected]. Self-exclusion requests are permanent for their chosen duration and cannot be reversed.
10. Fair Play and Game Integrity
BSB007 works only with verified and licensed game providers to ensure fairness, randomness, and reliability. All pokies and casino games use Random Number Generator (RNG) technology tested by certified laboratories to provide unbiased outcomes.
Manipulation, collusion, or the use of software to influence game results is strictly prohibited. Any such actions may lead to confiscation of winnings and termination of your account.
We reserve the right to void bets or gaming outcomes found to result from technical, human, or mechanical error.
11. Betting Rules and Cancellations
All betting markets on sports, racing, and pokies follow standard industry rules unless otherwise specified.
For sports betting:
- Bets accepted after the outcome of an event is known will be void.
- Wager results are determined according to official governing body results.
- Incorrect odds or displayed errors may lead to corrected or voided bets.
For pokies and interactive games:
- Game malfunctions void all plays and payouts.
- Interruptions in connectivity may void incomplete rounds or return the stake.
In rare cases of force majeure, technical error, or operator malfunction, BSB007 reserves the right to suspend games, adjust balances, or cancel bets as necessary to maintain integrity.
12. Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF)
BSB007 complies fully with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). We implement advanced measures to identify, prevent, and report suspicious transactions.
This includes:
- Customer due diligence (KYC).
- Transaction monitoring and reporting.
- Suspicious Matter Reports (SMR) to AUSTRAC where.
Using the BSB007 platform for laundering money, transferring funds between individuals, or funding illegal activities is strictly prohibited. All breaches will be reported to the relevant authorities.
13. Suspension and Termination
BSB007 reserves the right to suspend, restrict, or terminate your account for reasons including (but not limited to):
- Breach of these.
- Fraudulent or abusive.
- Bonus or promotion.
- Non-compliance with verification or AML.
- Inappropriate or offensive behavior toward staff or other.
We may close dormant accounts after 12 months of inactivity. Before closure, an attempt will be made to contact you. Remaining balances may be forfeited if unclaimed within a reasonable time frame.
14. Privacy and Data Protection
We are committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Your personal data is used solely for providing the services offered — such as account management, verification, payment processing, and responsible gambling administration.
We do not share personal information with third parties except where required by law, regulation, or security obligations (e.g, AML investigations). All information is stored securely using encryption and controlled access systems.
For full details on our information handling practices, please refer to our Privacy Policy.
15. Intellectual Property
All content, logos, software, graphics, trademarks, and material displayed on the BSB007 platform are owned or licensed by us. Unauthorised use, reproduction, or distribution of any material from the Website is prohibited.
Downloading or copying materials for personal, non-commercial use is permitted only if such actions do not violate intellectual property laws or our proprietary rights.
16. Limitation of Liability
To the fullest extent permitted by Australian law:
- BSB007 and its affiliates are not liable for any loss, damages, or costs arising from the use of our site, including (but not limited to) loss of profits, loss of data, or interruption of service.
- All games and bets are provided “as is,” without warranty as to performance, accuracy, or continuous availability.
- We are not responsible for any third-party software failures, technical issues, or connectivity interruptions.
You agree to indemnify and hold harmless BSB007 and its employees from any claims or demands made by third parties as a result of your misuse of the Website or violation of these Terms.
17. Responsible Use of Bonuses and Wagering
Bonuses are designed to reward fair play. Any suspicious betting patterns aimed at fulfilling wagering requirements (e.g, large bets on opposite outcomes, minimal-risk strategies, or progressive betting systems) will be viewed as abuse.
We reserve the right to forfeit winnings, withhold withdrawals, or close accounts suspected of bonus misuse. Responsible play means engaging in wagering activities genuinely and for entertainment purposes.
18. Account Security
You are solely responsible for maintaining the confidentiality of your login details. Never share your password or payment information. We recommend changing passwords periodically.
If you suspect your account has been compromised or accessed without your consent, contact our support team immediately at [email protected]. We may temporarily freeze your account while investigating to protect your funds.
19. Dispute Resolution
BSB007 aims to resolve all customer complaints quickly and fairly.
If you have a complaint:
- Contact our support team at [email protected] with details of your issue.
- Our team will acknowledge receipt within 24 hours and aim to provide a formal response within 5 business days.
- If you are unsatisfied with the resolution, the matter may be referred to an independent dispute resolution body, or you may contact the ACMA or a relevant state-based gambling regulator for further guidance.
All disputes must be raised within 6 months of the event or transaction in question.
20. Responsible Advertising and Third-Party Links
BSB007 may feature third-party links or advertisements related to betting offers, sports, or promotions. We are not responsible for the content or operations of linked websites unless explicitly stated. Accessing external sites is at your own discretion.
BSB007 follows ACMA guidelines on responsible gambling advertising and does not target minors or vulnerable individuals.
21. Force Majeure
We shall not be liable for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, system failures, war, government actions, pandemics, or communication interruptions.
In such events, services may be temporarily suspended or modified to maintain operational safety.
22. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Commonwealth of Australia. You agree to submit to the exclusive jurisdiction of the courts located within Australia for resolution of any disputes.
23. Contact Information
For questions, support, and responsible gambling resources, contact:
BSB007 Support Team.
Email: [email protected].
Operating Hours: 9:00 AM – 10:00 PM AEST, seven days a week.
Responsible Gambling Helpline: 1800 858 858
24. Final Provisions
These Terms represent the complete and exclusive understanding between you and BSB007 regarding your use of the Website. No verbal or implied agreements alter these conditions.
Should any provision be found invalid or unenforceable, the remaining provisions will continue in full effect. Our failure to enforce any right under these Terms shall not constitute a waiver of that right.
Thank you for choosing BSB007. Enjoy your time on the site, play responsibly, and have a ripper punt!